Discounts & Policy

Discount Policy & Adjustments:

Ongoing Discounts:

Starting January 1, 2025, clients previously receiving ongoing discounted appointments will transition to regular pricing.

The only exception to this policy applies to pets on hospice care. These clients may continue to receive an ongoing discounted rate as a compassionate measure.

I understand that this change may surprise some clients, as it could feel like a significant price increase compared to others. This may be because they were not fully aware of the current standard pricing for grooming services. However, to ensure fairness across the board, this adjustment will take effect moving forward.

Thank you for your understanding and continued support as we work to maintain consistency and equity for all our valued clients.

Rollover Policy:

The Refer A Pup Program and the Loyal Pup Program are the only discounts with unlimited rollover. Referral discounts may be applied to future appointments until used. The Loyalty Program remains ongoing as long as the client continues to meet the program requirements.

All other discounts must be redeemed during the applicable time frame and cannot roll over to future appointments.

Stacking Discounts:

The only discount eligible for stacking is the Birthday Bonus when multiple dogs in the same household share a birthday month. Each dog’s birthday discount can be applied during the same appointment.

Discounts & Programs:

Refer A Pup Program:

For Current Clients:
Earn 5% off (up to $5) per household on your next grooming appointment when your referral completes their first appointment.

• If multiple dogs are booked during your appointment, a single $5 discount will apply.

For Referred Clients:
Enjoy 5% off (up to $5) per household on your first grooming appointment as a welcome gift!

• If multiple dogs are booked during your appointment, a single $5 discount will apply.

Thank you for helping us grow our grooming family! 🐾

Birthday Bonus:

Celebrate your pup's special day with a 5% discount (up to $5) on one grooming session during their birthday month!

• This discount is redeemable once per dog within the birthday month.

• If you have multiple dogs with birthdays in the same month, each pet can enjoy their own discount, which can be stacked and applied during a single appointment.

**Please select Birthday Bonus from the main menu or click HERE to learn more about available birthday perks!!**

Loyal Pup Program:

• Clients who set up reoccurring or multiple appointments, or re-book on the SAME day they pick up their dog from grooming will receive a discount on every appointment they keep and arrive on time for (one discount per household, even with multiple dogs). 

• If you miss, cancel, or reschedule an appointment for any reason—planned or unintentional—the discount will no longer apply, and you’ll be charged the original price until your pet’s grooming schedule is back on track.

• Earn 5% off (up to $5) on your grooming appointment per household. If multiple dogs are booked in one appointment, a single $5 discount will apply.

• This program is designed to reward loyal clients who stick to the recommended grooming schedule tailored to their pet’s needs.